Public Assistance and Complaints

Please help us to improve the manner of our service by calling us at Telephone # 044 456-0731 to 35, or download this Customer Care Transmittal Form and send to pcc-oed@mozcom.com thru our Public Assistance and Complaints Desk:

TYPE OF FRONTLINE SERVICE FEES FORMS PROCESSING TIME (UNDER NORMAL CIRCUMSTANCES PER TRANSACTION) PERSON IN-CHARGE
1. Public Assistance None Customer Information Sheet/ Clients Feedback Form 5 minutes Human Resource Management Section Staff
2. Complaints Desk None Complaint letter addressed to the Executive Director thru the Head of the Human Resource Management Section 1 day Human Resource Management Section Staff