Knowledge Products
Brief Description
The PCC, through its Knowledge Management Division, disseminates relevant knowledge products and information about its program and services using information education, and communication (IEC) materials or knowledge products (KP) complemented with multimedia materials. IECs about PCC, its stakeholders and other beneficiaries of the program are published in various formats to suit the specific needs of its readers.
Services Standard
Depending on the availability of IEC/multimedia materials, interested individuals or organizations may send their letter of request or visit PCC to have copies of the PCC information materials.
Procedure
A. Inquiries/Request for KPs/Multimedia Materials and Other Information
| Office or Division: | Knowledge Management Division | |||
| Classification: | Simple | |||
| Type of Transaction: | Government to Citizen (G2C), Government to Government (G2G) | |||
| Who may avail: | Public | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Client Steps | Agency Actions | Fees To Be Paid | Processing Time | Person Responsible |
| 1. Receive Request | Letter of Request | As it comes | Requesting Party | |
| 2. Approve and forward request to concerned staff | 0.5 day | Executive Director/Information Officer/Concerned Staff | ||
| 3. Prepare Information/KPs requested | May vary (will depend on the data/information needed)* | Information Officer/Concerned Staff | ||
| 4. Send reply to requesting party | Reply letter and attachment | May vary | Information Officer/Concerned staff | |
| TOTAL | 1 day | |||
*Requests for information on specific subjects/issues about carabao are attended to within 2-3 days. For information which requires search and consolidation, the period may be longer.
B. e-Knowledge Products (KPs)
| Office or Division: | Knowledge Management Division | |||
| Classification: | Simple | |||
| Type of Transaction: | Government to Citizen (G2C), Government to Government (G2G) | |||
| Who may avail: | Public | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Client Steps | Agency Actions | Fees To Be Paid | Processing Time | Person Responsible |
| 1. Receive electronic registration | As it comes | Knowledge Portal (K-Portal) Admin | ||
| 2. Verify registration thru email | Verification code | Real time | K-Portal Admin | |
| 3. Approve subscription | N/A | Real time | K-Portal Admin | |
| 4. Log-in to K-Portal to begin browsing e-KPs | Stable internet Xconnection | Under 1 minute | Subscriber | |
| TOTAL | 1 minute | |||