The Philippine Carabao Center at Mariano Marcos State University (PCC at MMSU) based at Batac City, Ilocos Norte, is now ISO 9001:2008-certified and is also the first regional center of PCC recommended for certification that was confirmed on March 2.
According to Minda R. Diloy, PCC Quality Management Representative, the regional center has “completely conformed to ISO requirements.”
Diloy said PCC-MMSU showed conformance to the eight quality management principles required for certification includes leadership, involvement of people, factual approach to decision-making, mutually beneficial supplier relationship, process approach, customer focus, continual improvement, and system approach to management.
She added, “We saw the harmonized the relationship between the staff members and the top management of the regional center is which we can attribute to the leadership of center director Grace Recta.”
The ISO (International Organization for Standardization) is a worldwide federation of national standards bodies. It promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system and enhancing customer satisfaction by meeting customer requirements.
Further, the certification implies compliance of a certain organization or agency to international standards. It also means having quality services at par with international agencies.
The award for certification will be given during the celebration of PCC’s 18th anniversary this month.
The members of the MMSU ISO team are Cesar Arevalo, lead auditor; Florencio Malicad Jr., QMR; Mari Joan Nefulda, document control officer; Merriam Grace Castillo from SGS (Société Générale de Surveillance); and Minda Diloy, Ma. Wynne Pagaduan and Ma. Victoria Abesamis from PCC.